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CSSK

Reset Password to User Account

Applies to
eWay-CRM Desktop and eWay-CRM Online.

 

 

  1. Click Administration Center on the eWay-CRM ribbon.

    2. Administration Center

     

  2. Click Users in the left menu.

    3. Users in Administration Center

     

  3. Click Add a User or select existing user and click Reset Password.

    4. Reset Password

     

  4. In both cases, (new or existing user), you need to mark Force the user to change their password at first login if you want to force the user to reset his or her password.

    5. Force Password Change

     

  5. Confirm your choice by clicking OK.

    6.  

  6. If the check box is marked, this dialog will pop up to each user that is required to change his or her password.

    7. Change Password

     

  7. User simply creates a new password in the new with the New Password field.

    8.  

  8. User will confirm his or her new password by clicking OK.

    9.  

  9. The new password will be set.

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