Create a Task from an Email

 
A lot of task is related to emails you receive. eWay-CRM allows you to easily convert email to task so you have all duties on one place – in eWay-CRM Tasks module. You do not have to switch among inbox, tasks, you journal and stickers on your monitor.
Where do you use your eWay-CRM?

  1. eWay-CRM Desktop
  2. eWay-CRM Online

eWay-CRM Desktop

  1. Right-click email.
  2.  

  3. Select Convert to Task.
  4. Convert Email to Task

     

  5. Convert to Task button is also available in the ribbon of the opened email window.
  6. Convert Email to Task

     

  7. If the email has filled Superior Item field, this superior item is pre-filled on task, too. Subject of task is same as Subject of the email. You just select the date when the task should be done.
  8. Task Created From Email

     

  9. Notice that email is automatically related to the task.
  10. Emails Tab on Task

eWay-CRM Online

Tip – Simplify your work
Starting from version 9.0, eWay-CRM offers features that utilize artificial intelligence capabilities. You can easily create tasks from the suggestions offered to you – see the article Task Suggestions from Emails with AI.

 

 

  1. If you have eWay-CRM Online, just click an email you want to convert to the task.
  2. Convert email

     

  3. Click Convert to Contact. The new item will be opened in eWay-CRM Online.
  4. Convert to task

     

  5. Basic information is automatically filled in, if the email address is already related to the contact, company, project, or deal in eWay-CRM, they are filled too. You can insert any other data you want. Then, just save the task.
  6. New task