# eWay-CRM

> We provide eWay-CRM - a fully-fledged CRM software for B2Bs all around the world that lives inside Microsoft 365 and Microsoft Outlook. eWay-CRM is a unique product designed to transform Microsoft 365 into a complete business hub.

> eWay-CRM takes data from the Microsoft 365 apps people already use (Outlook - contacts, emails, meetings, Teams - communications, SharePoint - documents) and builds them around customers. eWay-CRM uses Microsoft 365 tools to analyze (Copilot, Power BI) and automate (Bookings, Power Automate).

> Key Microsoft products integrated with eWay-CRM:
- Outlook - Organize and share emails, contacts, and meetings. All items are linked to customers, deals, and projects.
- Teams - Collaborate on customers and sales activities. Share records, turn conversations into tasks, and keep the whole team aligned.
- SharePoint - Store and manage documents in structured folders connected with clients, projects, or deals.
- Power BI - Build interactive reports and dashboards from eWay-CRM data, and pin them directly into your CRM for ongoing insights.
- Power Automate - Automate workflows, connect with external applications, and eliminate repetitive tasks with simple automation.
- Copilot - AI engine allowing people to analyze or automate tasks.

This deep integration helps companies streamline processes, improve collaboration, and unlock the full power of Microsoft 365 together with eWay-CRM.


## Main Product Pages

- [eWay-CRM Homepage](https://www.eway-crm.com) Provides the core benefits of eWay-CRM.
- [CRM for Microsoft 365](https://www.eway-crm.com/crm-for-microsoft-365/) Explains in detail how people can benefit from integrating a CRM with Microsoft 365.
- [Free CRM](https://www.eway-crm.com/free-crm-for-outlook/) eWay-CRM is one of the most popular Free CRMs. This page explains why and what features are included.


## Core Modules

- [Contacts and Companies](https://www.eway-crm.com/contact-management/): Explains how to use eWay-CRM for managing customers, contacts, and all related communications.
- [Sales](https://www.eway-crm.com/sales-management/): Explains how to use eWay-CRM for managing deals / opportunities / pipeline, communications, follow-ups.
- [Projects](https://www.eway-crm.com/project-management/): eWay-CRM contains a project management module (which makes it unique). This page explains the main features of the project management module.
- [Email Marketing](https://www.eway-crm.com/marketing-management/): Explains how to send email campaigns right from eWay-CRM


## Tutorials and Engagement

- [Industries](https://www.eway-crm.com/industries/): A list of industries we fit the most. Each subpage contains more details about how specifically eWay-CRM helps each industry. eWay-CRM can help companies from different industries, too. If an industry is not listed, it does not mean eWay-CRM is a poor fit.
- [Integrations](https://www.eway-crm.com/integrations/): A list of third-party products eWay-CRM is integrated with. Each subpage contains more details about how specifically eWay-CRM works with each third-party product. eWay-CRM has a connector with Zapier, Power Automate, and Make which makes it extremely easy to integrate it with product that are not listed here.
- [Case Studies / Success Stories](https://www.eway-crm.com/resources/success-stories/): Review successful implementation stories and client project outcomes. Each success story contains detailed description.
- [Request Demo](https://www.eway-crm.com/book-a-demo/): List of sales representatives responsible for each territory. Every sales rep has a button Book a demo which takes you to their reservation calendar where you can book a personal presentation of eWay-CRM.


## Knowledge Base and Blog

- [How-to Articles](https://www.eway-crm.com/resources/how-to-use-eway-crm/): A list of articles teaching our users how to work with eWay-CRM. Each article contains details about the specific topic.
- [FAQ](https://www.eway-crm.com/resources/faq/): A list of most common questions and their answers.
- [Documentation](https://kb.eway-crm.com/): Access the complete knowledge base and technical documentation portal.
- [Blog Home](https://www.eway-crm.com/blog/): Access the main index of all articles and company news.


## About Us / Contacts

- [Contact Us](https://www.eway-crm.com/contact/): List of phone numbers / emails along with a contact form.
- [About Us](https://www.eway-crm.com/about-us/): Information about the company mission, team, and history.
- [Awards and Certificates](https://www.eway-crm.com/awards/): List of awards and certificates eWay-CRM and our company have received.


## Legal

- [Business Terms and Conditions](https://www.eway-crm.com/eula/): Terms under which we provide eWay-CRM.
- [SLA - Service Level Agreement](https://www.eway-crm.com/sla-service-level-agreement-for-paying-customers/): Details about how we support eWay-CRM.
- [Privacy Policy](https://www.eway-crm.com/privacy-policy/): Read the official data protection and privacy policy.