Create Custom Forms

Customize eWay-CRM Dialogues so that they fit your needs.

Applies to

 

 

Content

  1. Basics of Form Designer
  2. Customization Panel
  3. Grouping

Basics of Form Designer

Note
Don’t forget to place fields in your custom forms into groups. If a field is not part of a group, it will not be displayed in eWay-CRM Online.

Form Designer allows you to easily edit default layouts so that you can keep only the necessary fields and organize them in the most convenient way. Your forms are visible to all users but they can be customized only by users with administration permissions.

  1. Open a card where you want to customize the layout (e.g. company, contact, deal).
  2.  

  3. Click Form Designer in the upper part of the window.
  4. Form Designer

     

  5. The Customization Panel will appear. You can drag and drop its elements to create your custom layout (see more details below). To apply changes, click Save Form.
  6. Save Form

     

  7. When you are saving your form, this dialog pops up:
  8. Save Layout

     

  9. You can save the form only for the current type, or you can set it for all item types. Click OK to confirm your choice. When you click Advanced, you will see the dialog, where you can select specific types on what new form will be applied. Click OK to confirm your choice.
  10. Note
    The form is related to the type of an item. The type specifies the item. A deal can have a different type for opportunity or potential client; a project can be a job, internal project, or complaint, etc. For more information about types and their creation, go to Create a New Workflow. Save different forms for different types. Then if you select the type, your form will change.
     
    If you make a new form and save it for all types, the form will be the same for all types.

    Advanced Layout Saving

     

  11. It is possible to save multiple layouts under different names. To see the list of saved layouts, right-click the Design a Form icon in the top part of the dialog.
  12. Modify List of Forms

Customization Panel

The Customization Panel consists of control elements and separate fields (both default and custom).

Customization Panel

You can use the panel to add fields onto the form or hide them through drag-and-drop. If you want to use a custom field, you need to create it in advance. Here is how.

Control elements allow you to create layouts of any complexity by combining the order and hierarchy of the elements on the form.
 

Empty Space Items

Empty Space Items are ’empty cells’ within the form that can be used to separate groups of fields and keep your layout tidy.

Before

Before Empty Space

After

With Empty Space

 
To add Empty Space, drag-and-drop it onto the place you want.

To delete an empty space item from the form, drag it back to the Customization Panel or select it and press the Delete key.
 

Splitters

You can use splitters to quickly resize layout elements.

Before

Before Splitter

After

With Splitter

 
To add a splitter, drag it between blocks. You may want to right-click on any of this blocks and select Best Fit to level out blocks automatically.

To delete a splitter from the layout, drag it back to the Customization Panel or select it and press the Delete key.
 

Separators

Separators allow you to draw a divider between layout objects. As a result, a new separator is created and displayed at the position where it is dropped.

Before

Before Empty Space

After

With Separator

 
To delete the separator from your layout, either drag it back to the Customization Panel or select it and press the Delete key.

Grouping

You can group fields into regular groups or you can create a tabbed group to organize regular groups.
 

Regular Groups

You can group fields and give it a specific name like in the example below.

Before

Before Grouping

After

Grouped Fields

 
To do that, follow the instruction.

  1. Select fields you want to group while pressing Shift on your keyboard,
  2.  

  3. Right click and select Group.
  4. Group Fields

     

  5. Right click again and select Rename.
  6. Rename Group

     

  7. Specify the name and press Enter on your keyboard.
  8.  

  9. Click Save Form.
  10.  

  11. To ungroup fields, right click the block and select Ungroup.
  12. Ungroup Fields

 

Tabbed Groups

Tabbed groups allow you to combine several blocks with the similar information into a single tabbed group.

Before

Before Tabbed Group

After

Tabbed Group

  1. Right click each block and select Create Tabbed Group.
  2. Create Tabbed Group

     

  3. Blocks will appear as in the picture below.
  4. Two Groups

     

  5. Now you can consolidate both groups into a single tab through drag-and-drop.
  6. Join Two Groups

     
    Alternatively, you can add a new tab by right clicking the block and selecting Add tab.

    Add Tab to Group

     

  7. Click Save Form. You should be able to switch between your tabs now.
  8. Tabbed Group

     

  9. If you want to name the tabbed group, right click the whole block and select Group.
  10. Group Tabbed Group

     

  11. Right click again and select Rename.
  12. Rename Tabbed Group

     

  13. Specify the name and press Enter on your keyboard.
  14. Tabbed Group

     

  15. Click Save Form.